Contact Us
We'd love to hear from you
Get in Touch
Have a question, suggestion, or just want to say hello? We're here to help! Reach out to us and we'll get back to you as soon as possible.
What to Include
To help us assist you better, please include the following in your email:
- •Your name and email address
- •A clear subject line
- •A detailed description of your inquiry
- •Any relevant screenshots or examples (if applicable)
Response Time
We typically respond to all inquiries within 24-48 hours during business days. For urgent matters, please mark your email as "Urgent" in the subject line.
Common Topics
Account Issues
Login problems, account recovery, or profile settings
Payment Support
Crystal purchases, transaction issues, or refund requests
Technical Issues
Bugs, loading problems, or game progress issues
Feedback & Suggestions
Game ideas, feature requests, or general feedback
Business Inquiries
For partnership opportunities, media inquiries, or business-related questions, please use the same email address and specify the nature of your inquiry in the subject line.